Telehealth physicians
Practice within your licensed scope with coordinated scheduling, laboratory workflows and integrated fulfillment through Empower Pharmacy.
The connected operating platform for wellness care
From clinical workflow to fulfillment.
One professional connection for independent wellness clinics, medical spas, PMP practices and telehealth providers—combining hands-on implementation with integrated fulfillment through Empower Pharmacy.
Purpose-built for wellness · Integrated with Empower Pharmacy
Who we serve
A network built around professional partners
Each partner keeps a clearly defined role while Synergy Care Connect coordinates the operational experience.
Physical & PMP clinics
Add structured weight-management, hormone-health and wellness programs without rebuilding every operational layer.
Health & medical spas
Connect wellness services to appropriately licensed clinical evaluation, follow-up and fulfillment pathways.
Why Synergy Care Connect
Not another generic portal. An operating partner for growth.
Launch faster, reduce disconnected work and give your staff a clearer path from onboarding through fulfillment.
Built for wellness practices
Purpose-built workflows for independent clinics, PMP practices, medical spas and fitness-oriented professionals.
Connected to Empower
A direct operational pathway from provider workflow to integrated pharmacy fulfillment and status visibility.
Implemented with you
A named implementation specialist helps configure workflows, train staff and prepare your organization for launch.
Responsible by design
Independent clinical judgment, clear professional roles and standards built around long-term trust.
Clear financial roles
One coordinated experience. Separate, accountable payments.
Synergy coordinates the workflow while each licensed or contracted party remains responsible for its own services and charges. Clinical and pharmacy funds are not treated as Synergy revenue.
Initial launch uses separated billing. A future unified checkout may use processor-controlled routing to connected accounts after legal and payment-provider approval.
Clinical care
Paid directly to Physician-owned medical group
Consultation fees, copays and insurance reimbursements settle to the medical group providing care.
Medication
Paid directly to Empower Pharmacy
Medication, dispensing and shipping charges are handled through Empower's approved pharmacy payment process.
Laboratory services
Paid directly to Laboratory or authorized billing entity
Testing is billed by the laboratory or another properly contracted entity shown to the patient.
Platform services
Paid directly to Synergy Care Connect
Synergy bills partners for technology, implementation and clearly defined nonclinical administrative services.
Transparent patient receipts
Each receipt identifies the service, the responsible provider and the party receiving payment.
Payment Center rollout
A phased path toward a seamless payment experience without changing who owns or receives each payment.
Now
Map each payment lane
Confirm the medical group, Empower and laboratory as the responsible merchants.
Next
Connect approved checkout
Add secure hosted payment links after each party and processor approve the workflow.
Then
Synchronize status
Use payment notifications to show paid, pending, refunded or insurance-billed status.
Launch
Activate after review
Complete legal, security, receipt, refund and end-to-end testing before accepting payment.
30-day implementation pathway
Software is only useful when your team can launch it.
We guide qualified partners through a defined implementation process with clear milestones and human support.
01
Discover
Map your organization, providers, programs and current workflow.
02
Configure
Set up the portal, partner roles and Empower-connected processes.
03
Validate
Train staff and test required workflows before launch.
04
Launch
Go live with guided support and an operational review.
Founding partner program
A focused operating partner for your next stage of growth.
We are recruiting a focused first cohort of qualified physicians, clinics and wellness organizations. Founding partners receive direct Empower integration, hands-on implementation, accessible early-partner economics and a professional network built for responsible growth.
Apply to become a partnerPurpose-built wellness workflows
Direct Empower integration
Named implementation support
Professional partner network
Accessible founding economics
Operational visibility
Synergy Verified Partner
A professional standard patients and partners can trust.
Qualified organizations complete license review, workflow validation, staff training and responsible-marketing commitments before verification.
Responsible growth
Designed for trust, not prescription volume.
Independent clinical judgment
Provider credentialing and state review
Clear pharmacy role separation
Quality and escalation workflows
Already part of the network?
Physicians and authorized clinic partners can enter the clinical workspace here.